Delivery Policy

There is one shipping fee per standard carton. This will automatically be calculated for you on your order. Standard Delivery fees are:

Auckland Metropolitan $9
North Island $13
South Island $18

Standard delivery will be within three working days.

We also are able to arrange same day, and urgent, point to point, delivery on request. If you require delivery to different addresses, please make separate orders for each delivery address, or phone (09) 570 7071 and order with our friendly customer services team.

Please note: all prices are quoted in New Zealand dollars.

A signature is required on delivery (or instructions where goods may be delivered safely).

Farro Fresh does not accept responsibility for any goods not signed for on delivery. We regret we cannot accept PO Boxes as a delivery address or rural delivery address. Work addresses are fine but please state delivery hours.

For orders to more than one destination, a freight charge will apply per delivery address. We will advise total freight charges on confirmation of your order.

If by any chance one of the products is out of stock, Farro Fresh will replace it with a similar item of equal or greater value.

Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM, excluding public holidays). Your parcel should arrive within 2-3 working days. If we encounter any problems processing or shipping your order you will be contacted within two business days

If you haven't received your parcel within 5 days please contact us

Please be aware that at peak times (e.g. Christmas etc.) deliveries may take slightly longer due to the volume of freight moving around New Zealand

We regret we do not freight products internationally.

Return Policy

Unfortunately, since these items are perishable, they aren't returnable unless we made a mistake in your order or in shipping. In that case, please email us within three days of your order and we will arrange for an exchange of your items.

View other Farro Fresh legal information

Hampers

Our new selection of hampers for the 2010/2011 Xmas and New Year season have just been posted. What a selection!! Beautifully hand picked from our top quality New Zealand products and arranged so there is a hamper for everyone's tastes and budgets. Watch out to for more additions to the range that will include a festive season selection, wine hampers and a regional selection.

 

Click Here to view the whole range

Recipe Ideas

Lamb

Looking for some inspirational ideas, or just after something new and interesting? Farro recipes are all about what is in season and what we love right now!

Click Here to see all our recipe ideas

Gift Cards

Voucher

A Farro Gift Card makes a thoughtful personal or corporate gift. Our new gift cards are valid for up to 1 year and be purcahsed instore as well as online.

 

Click Here to purchase gift cards

Farro Fresh Specials

Pizza-Made in the Farro Kitchen daily
Pizza-Made in the Farro Kitchen daily
Beans-great for soups, salads and meals.All Metelliana Beans Just $5 for 3 cans
Beans-great for soups, salads and meals.All Metelliana Beans Just $5 for 3 cans
Over the Moon Tasting Instore this weekend
Over the Moon Tasting Instore this weekend
Fresh herbs daily for your cooking needs
Fresh herbs daily for your cooking needs
Marinated lovingly in our butchery-Beef Hindshanks Just $11.99 kg
Marinated lovingly in our butchery-Beef Hindshanks Just $11.99 kg
Magazines-all the best food titles monthly
Magazines-all the best food titles monthly